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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs (Hardcover)

by Bill Price (Author), David Jaffe (Author)
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RRP: £16.99
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The Best Service is No Service: How to Liberate Your Customers from Customer Service, Keep Them Happy, and Control Costs + Raving Fans: Revolutionary Approach to Customer Service (One Minute Manager)
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